Articles tagged under ‘Employee centred care’

Articles 1 - 48 of 48

• Webinar recording: What works - Lessons from overseas

  The most successful workers' compensation system in the world is one you haven't heard of.

  ---

• When you suspect an Employee

  Employers and supervisors see their employees on a very regular basis. They know their habits and become familiar with their character.

  ---

• Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

  A research review of telephone use for case management was released in the UK this year. Learn about the skills and resources required to be effective with telephonic case management.

  ---

• Case study: Flexible approaches can kickstart cases

  Despite the best efforts of the return to work manager, some cases seem to make little progress. Looking beyond the physical injury for solutions can help boost a client's chances of returning to work.

  ---

• Recorded Webinar: Improving RTW Culture in the Workplace

  This webinar will explore the initiatives that ISS Facility Services' National Injury Assist Team have undertaken since their creation in October 2010 to help improve the RTW culture throughout their organisation.

  ---

• Give a little bit of 'tough' and you'll probably get some back

  We all know what happens to that which goes around (it comes around), so why do we sometimes forget that to get respect in the workplace, we have to give it too?

  ---

• The Value of Questions and Early Answers

  Gather round, I've got a story to tell - and it starts with a question...

  ---

• SuperDoc: Serve up a good attitude

  Want positive results from your clients? Check your 'tude.

  ---

• Who's the boss?

  The health and wellbeing of people with chronic illness improves when they become "self-managers". Are there lessons here for RTW?

  ---

• Learning from the Vet

  Getting in touch with connectedness

  ---

• The broad reach of suicide

  The burden of suicide in Australia is comparable with other major, better understood chronic diseases.

  ---

• Better off without comp?

  It's time to question whether some workers should be spared the compensation process.

  ---

• The ABC of CBT: Part Three

  In which we ask: Who would benefit from CBT? How can you broach the subject of therapy in the workplace? How long does CBT take?

  ---

• The ABC of CBT: Part Two

  In which we - and injured worker Ms W - learn that when you change your behaviour, you also change your thoughts, beliefs, feelings...and rehab prospects.

  ---

• The ABC of CBT: Part One

  In which we - and injured worker Ms W - learn that 'C' is for 'Cognitive,' and that thoughts aren't facts.

  ---

• New Zealand's Bronnie Thompson looks at the next steps back to work - looking broadly at the path forward.

  Two cases demonstrate the importance of thinking about the big picture in return to work

  ---

• RTW success sounds like this

  Have a look at this letter from an employee of one workplace doing fantastic things for injured workers and their RTW

  ---

• SuperDoc (5) - On partnerships with doctors

  Partnerships between doctors and the workplace are worth working on.

  ---

• SuperDoc (4) - Communicating with doctors

  How to Communicate with Doctors (or Yakking with Quacks)

  ---

• Employee engagement

  This month we focus on employee/ claimant engagement.

  ---

• Who is going to tell them, you or me?

  Better ways of delivering bad news

  ---

• You say it best when you say nothing at all: Effective listening

  Have you ever been told you are a poor listener? Maybe you have, but you weren't paying attention?!

  ---

• Partner support

  This case study looks at how involving and supporting the partner of an injured worker assists the RTW process.

  ---

• Worksite wonders

  Visiting injured workers at home and at work is an integral part of the Scenic Rim Regional Council's award winning injury management program. What makes this approach so effective?

  ---

• Telecommuting and return to work

  The pros and cons of working from home when returning to work.

  ---

• Vintage empathy

  Paul Amos uses his personal experience of injury to great effect when dealing with injured workers at the Barossa Community Store.

  ---

• Want a RTW rate of 92%?

  How honesty, realism, a community-ethic and targeted splurging set one health and rehab consultant apart from the rest.

  ---

• Coaching for chronic health

  When a health insurer offers support after a potentially life-threatening diagnosis, Antonia agrees to learn how to self-manage her chronic condition. Does the coaching provide value for money?

  ---

• Reducing cancer in the workplace

  Implementing primary prevention policies can reduce your workers' risk of developing cancer.

  ---

• The costs of cancer

  Cancer is the most widespread chronic disease in Australia. We look at 10 tips for supporting employees through cancer treatment and return to work.

  ---

• Separating stress and chronic pain

  Stress makes chronic pain worse, and worsens RTW outcomes. Here are 10 ideas to help alleviate the stress that often accompanies chronic pain.

  ---

• Signs of suicide

  How to look out for and deal with signs of suicide in your workplace.

  ---

• Dealing with the victim mentality

  In response to a reader's questions, our resident Occ Phys explains how to encourage a proactive approach to return to work.

  ---

• What is process related injury?

  Sometimes compensation systems, not injury, deliver the knock out blow. Don't let that happen to your workers!

  ---

• Three attitudes that WON'T help return to work

  Not yet a RTW pro? A tip: avoid these three attitudes when dealing with an injured worker.

  ---

• Come on get happy!

  Want a better workplace? Get happier. Here are some pointers on how.

  ---

• Want to be a back pain superhero?

  This comprehensive guide to helping workers with back pain will have you donning lycra in no time...

  ---

• Highway to hell?

  What's it like to enter the workers' comp system as an ill or injured worker?

  ---

• Communicating with "The System"

  Workers struggle to listen and be heard. How does this affect them?

  ---

• Trouble communicating? Stop talking: Listen!

  A quick guide to the advantages and basic techniques of active listening.

  ---

• To schmooze or not to schmooze?

  There's no question about it, injured workers need special treatment. Employers, here are ten ways to show workers you care...

  ---

• Q&A: The first five minutes

  What happens in the first five minutes after injury affects health outcomes and costs. And your time starts...

  ---

• Let's get ethical, ethical

  A code of ethics would have helped former return to work coordinator 'Layla' to educate injured workers and combat an investigate-happy manager.

  ---

• KPI vs care - which is winning?

  A process-driven acrimonious workers' compensation system is a dark place - let's shed some light to turn things around.

  ---

• How one company turned 13 workers' compensation claims into two

  Seventy work-sites to manage, different styles of management, a tough work culture, misconceptions about what's involved. Annette Photios had her work cut out when she stepped into her role.

  ---

• Complacency in return to work programs does not produce good outcomes

  An injured worker, with knee injuries and heart condition, is made redundant and has to deal with the concern that no other employer will take him on.

  ---

• The carpet-layer made good

  'Chris' was a carpet layer who worked in a small suburban firm.

  ---

• In body but not mind - presenteeism in the workplace

  Sometimes employees need return to work assistance even while they're still physically in the workplace.

Archived Articles 1 - 6 of 6

• Lessons from Canada

  How the Ontario workers' compensation board is reducing its unfunded liabilities.

  ---

• News drop: Australia Post

  Who said what to the Senate inquiry into Australia Post's injury management practices? And what can be learnt from these grievances aired in public?

  ---

• Love, Imagination and Workers' Comp

  Listening to workers' perspectives on the system can be painful, but might help us move beyond blame and suspicion.

  ---

• Stamping out LTIs to post a profit

  RTW Matters weighs in on the people issues of RTW @ Australia Post.

  ---

• We are the most important medicine

  Partnership is a fundamental element of the road to recovery.

  ---

• Workers rally to fight WorkCover changes.

  A newly established Adelaide group offers to provide support, counselling, guidance and a united voice, as well as lobbying against recent WorkCover reforms.

Research 1 - 4 of 4

• Research short: Occupational therapy for psychosis

  A study has shown promising signs of success for helping people with mental health issues join the workforce.

  ---

• Research short: First contact

  Early contact with injured workers is good for RTW, right? Well, that depends! It's not so much what you do as how you do it.

  ---

• A chicken and the egg problem: Self efficacy, sickness absence and return to work

  If you feel you can cope with a difficult situation will you get back to work earlier?

  ---

• Injury blues

  What factors increase the risk of injured workers developing depression?