Articles

This page lists all practical and feature articles available on RTWMatters. From top ten tips, how to guides and case studies, through to webinar recordings and video interviews with industry experts.

Click the ‘Topics’ button below to drill down into all articles and research updates on your topic of interest.

Click the ‘Quick Guides’ button for practical bit sized guides that give you a sound basic knowledge base.

Speaking Up 1: The Benefits of Open Communication

contributorAnne Richey

Open communication in the workplace is sign of a positive workplace culture.

Webinar recording: Supervisors and co-workers, vital but often overlooked links in RTW

contributorDr Mary Wyatt

This webinar explores evidence on how supervisors and coworkers can influence RTW, and how to...

Webinar Recording: Workplace conflict - Early action at the coal face

contributorMark Belanti

Conflict is best dealt with early, and by those involved.

Role Summary: Co-workers

contributorAnne Richey

An injured individual who feels supported and confident with work colleagues has a better return...

Role Summary: Families

contributorAnne Richey

Families and friends play a vital part in the recovery of injured workers. They provide...

Aged Care Homes: a cross-generational solution

contributorAnne Richey

An aged care facility in Deventer in the Netherlands has found a creative solution to the...

Recorded webinar: Bullying, interpersonal conflict and psychological injuries - Dr Doron Samuell

contributorDr Doron Samuell

Whilst psychological injury claims are less common that physical workplace injuries, they...

Recorded Webinar: Physiotherapy - how to get the best

contributorPaul Coburn

Occupational physiotherapy expert Paul Coburn explains the principles of good physiotherapy and...

Give a little bit of 'tough' and you'll probably get some back

contributorSuperDoc

We all know what happens to that which goes around (it comes around), so why do we sometimes...

Leading the pack or dragging it down?

contributorDr Mary Wyatt

When one part of the system underperforms, the others follow suit.

How trustworthy is trust?

contributorGabrielle Lis

Trust is a key predictor of organisational success, says the Great Places to Work Institute....

Learning from the Vet

contributorDr Mary Wyatt

Getting in touch with connectedness

Judging the judges

contributorSuperDoc

SuperDoc reminisces about his time in the Courts and asks, "Do judges have ANY idea what they're...

Better off without comp?

contributorDr Mary Wyatt

It's time to question whether some workers should be spared the compensation process.

Family, colleagues great support after bad car crash

contributorHeather Millar, writer, WorkCover

After being badly injured in a car crash, family and colleagues rallied around to help Peter...

Functional Capacity Evaluations: the pitfalls.

contributorBronnie Thompson

A look at the role of the professional in explaining the results of an FCE.

Decision-making: a job for sharing

contributorSuperDoc

There's no such thing as too many chefs in the problem-solving kitchen. Share for improved RTW.

Looking for the RTW peace dove?

contributorGabrielle Lis

Believe it or not, when conflict arises in RTW there ARE ways of dealing with it...

Don't keep doctors dancing in the dark

contributorSuperDoc

Assisting difficult RTW is even harder when the treating practitioner doesn't have all the...

SuperDoc (5) - On partnerships with doctors

contributorSuperDoc

Partnerships between doctors and the workplace are worth working on.

SuperDoc (4) - Communicating with doctors

contributorSuperDoc

How to Communicate with Doctors (or Yakking with Quacks)

Demystifying emotional intelligence

contributorCelia Prosser

EI and its practical application for RTW outcomes

Communicating with doctors: the finer points

contributorTom Barton

Dr Robyn Horsley explains the issues when communicating with a treating doctor.

You say it best when you say nothing at all: Effective listening

contributorScott Sanderson

Have you ever been told you are a poor listener? Maybe you have, but you weren't paying...

Partner support

contributorElizabeth Quinn

This case study looks at how involving and supporting the partner of an injured worker assists...

White collar, blue collar

contributorGabrielle Lis

Are you a RTW professional daunted by the prospect of working with a predominantly blue collar...

Worksite wonders

contributorGabrielle Lis

Visiting injured workers at home and at work is an integral part of the Scenic Rim Regional...

Retaining a top team

contributorAntonia George

How prepared are you for the fight to retain your best talent? Staff retention systems that...

Caring for carers

contributorElizabeth Quinn

Twelve tips for carers, to help them cope with the challenges of caring for a sick or injured...

Asking assertively

contributorGabrielle Lis

Know what you want from people at work, but not how to get it? Learn how to talk the talk, and...

Styles of communication

contributorGabrielle Lis

Passive. Aggressive. Assertive. How does your professional communication style affect your...

Managers VS workers

contributorGabrielle Lis

Hang on! Isn't RTW supposed to be all about the love? We count down ten ways to improve tetchy...

Trust: Dos and Don'ts

contributorGabrielle Lis

You know organisational trust has tangible benefits. Now for the hard yards: how can you foster...

Train for success

contributorSuperDoc

Workers expect more from supervisors than supervisors are prepared to give - but training can...

Suspicious Minds

contributorGabrielle Lis

Tips for supervisors who have their doubts about a worker's injury or compensation claim.

Trouble communicating? Stop talking: Listen!

contributorGabrielle Lis

A quick guide to the advantages and basic techniques of active listening.

When the doctor says "no" to return to work

contributorGabrielle Lis

Feel like you've hit a brick wall? Practical tips to help you chisel away at it...

Bullying in Australian workplaces: Q&A

contributorGabrielle Lis

Bullying is bad for workplace health and bad for RTW. How widespread is it, and how does it...

RTW relationship hurdles 2: Doctors and employers

contributorGabrielle Lis

Hurdling with a briefcase is tough, so why not dismantle RTW relationship barriers before they...

RTW relationship hurdles 1: Doctors and employers

contributorGabrielle Lis

Part One - What are the barriers to good doctor / employer relationships?

Industry events & Training